Privacy Policy
Effective date: March 16, 2025
AlteGen Inc. ("AlteGen," "we," "us") respects your privacy. This policy explains what information we collect through altegen.ai (the "Site"), how we use it, and the choices you have.
Information we collect
Information you give us
When you use the contact form, we collect the information you enter: your name, email address, company, area of interest, and message. Providing this information is voluntary.
Information collected automatically
Our hosting provider records standard server logs when you visit the Site, which may include your IP address, browser type, device type, pages requested, referring page, and the date and time of your visit. These logs are used for security and to keep the Site running.
Cookies
The Site does not set tracking or advertising cookies. If we add analytics in the future, we will update this policy and, where required, ask for your consent first.
How we use information
- To respond to your enquiry and correspond with you about it.
- To keep you informed about AlteGen's development, if you have asked us to.
- To operate, secure, and improve the Site.
- To comply with legal obligations.
We do not sell your personal information, and we do not share it with third parties for their own marketing.
Who we share it with
We use service providers to run the Site and receive your messages — for example, our web hosting provider and our email provider. They process information only on our instructions. We may also disclose information if required by law or to protect the rights, safety, or property of AlteGen or others.
How long we keep it
Contact form submissions are kept for as long as needed to respond to and follow up on your enquiry, and then for a reasonable period for our records, unless you ask us to delete them sooner. Server logs are retained by our hosting provider for a limited period.
Your choices and rights
You may ask us to access, correct, or delete the personal information we hold about you, or to stop contacting you, by emailing [email protected]. We will respond within the time required by applicable law.
California residents. Under the California Consumer Privacy Act, you have the right to know what personal information we collect and how we use it, to request its deletion, to correct inaccurate information, and not to be discriminated against for exercising these rights. We do not sell or share personal information as those terms are defined under California law.
Visitors from the European Economic Area, United Kingdom, and Switzerland. We process your information on the basis of your consent (when you submit the form) and our legitimate interest in operating the Site. You have the right to access, rectify, erase, restrict, or object to our processing, to data portability, and to lodge a complaint with your local data protection authority. Information you submit is processed in the United States.
Security
We use reasonable technical and organizational measures to protect your information, including transport encryption (HTTPS). No method of transmission or storage is completely secure.
Children
The Site is intended for businesses and adults. We do not knowingly collect personal information from anyone under 16.
Links to other sites
The Site may link to third-party websites. Their privacy practices are their own; please review their policies.
Changes to this policy
We may update this policy from time to time. The effective date at the top shows when it was last revised. Material changes will be posted on this page.
Contact
AlteGen Inc.1525 McCarthy Blvd
Milpitas, CA 95035
[email protected]